Privacy And Information Sharing

We value the privacy of our clients, members and customers.

GenWest collects different kinds of personal information about service users, members or others who use our service. Information collected ranges from the name and address of a member to extensive case notes.

GenWest is bound by legal obligations including the Privacy and Data Protection Act 2014 and Heath Records Act 2001.

What can happen to information about you?

Personal information about individual members and contacts is strictly confidential. This means we will not give out this information to any organisation or individual.

Publicly available information about services may be cross-referenced with like-minded organisations in the interests of keeping our records up-to-date.

Any other questions?

It is important that you understand their rights regarding your personal information. GenWest encourage you to talk to our staff if you have any questions, concerns or complaints about what happens to your information.

View GenWest full Privacy and Information Sharing policy on our website.